Privacy Policy

1. Scope

This Privacy Policy explains how information may be collected, used and protected when you visit the CrownX AI website, submit a product request, purchase a license, or interact with CrownX-related services.

2. Information we may collect

• Contact information you provide, such as name, email address and preferred contact method.
• Product and license information associated with a purchase or support request.
• Technical information reasonably required for website security, diagnostics, fraud prevention and licensing.
• Payment status or transaction references supplied by a payment provider. CrownX should not store full payment-card credentials directly unless a compliant payment system is specifically implemented.

3. How information is used

Information may be used to answer requests, process purchases, issue or manage licenses, provide product support, maintain service security, prevent misuse, comply with legal obligations, and improve the website and CrownX products.

4. Cookies and analytics

CrownX uses Google Analytics 4 (measurement ID G-2NR0468RRT) to understand website usage, traffic sources, page interactions and performance. Google Analytics may set or read analytics cookies and process device, browser, referral and usage information according to Google's terms and privacy documentation. Where applicable law requires consent before non-essential analytics storage, CrownX should use an appropriate consent mechanism before enabling those storage purposes. Payment, licensing and other third-party services may process additional information as described in this policy.

5. Sharing and processors

Information may be shared with service providers only when reasonably necessary to operate the service, such as hosting, payment processing, email delivery, security, analytics or licensing infrastructure. Information is not intended to be sold to advertisers.

6. Retention and security

Personal information should be kept only as long as reasonably needed for the purposes described above, applicable legal requirements, dispute handling and fraud prevention. Reasonable technical and organizational safeguards should be used, but no internet-based system can be guaranteed completely secure.

7. Your rights

Depending on applicable law, you may have rights to request access, correction, deletion, restriction or portability of personal information, or to object to certain processing. Requests can be made through the contact method provided on the CrownX website.

8. Contact and updates

This policy may be updated as CrownX adds payment, analytics, licensing or other services. The effective date above identifies the current version.

Before launch, add the legal operator/company name, business address and privacy contact email if CrownX will be sold through a registered business entity.